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C14A7 fault code: what it means

C14A7: PTU motor obstructed or blocked (Cherokee KL). 'Service AWD' message; check updated FCA diagnostics before replacing the PTU.

Chassis (brakes, steering, suspension) · Costly if missed

Usual causes, most likely first

  1. PTU shift motor/actuator
  2. PTU internal fault
  3. software/recall drive cycle

C14A7 by make

Jeep

PTU motor obstructed or blocked (Cherokee KL). 'Service AWD' message; check updated FCA diagnostics before replacing the PTU.

Usual causes: PTU shift motor/actuator; PTU internal fault; software/recall drive cycle

Not sure what C14A7 means on your car? Ask Credov.

Before you clear it

Write the code down or photograph the scanner first. A code that comes straight back after clearing points to a fault that is still there. A car whose codes were cleared just before you arrived may be hiding one: the scanner's readiness monitors show "not ready" for a while after codes are cleared.

Researched by Credov from manufacturer and workshop sources. A fault code points to where a fault may be; a workshop confirms it with a diagnosis. Browse all fault codes.