Credov

Nissan Note e-POWER common problems: what to check before you buy

Credov's researched list of the 7 faults the Nissan Note e-POWER is known for (2018–2021), 5 of them serious or costly. Each one says what to look for when you check the car, so you can spot it before you buy. Not every car has these faults: they are the ones worth checking on this model.

Known problems on the Nissan Note e-POWER

Engine breather hose cracking

Safety risk

2016–2020 · HR12DE · hybrid · Engine

What to look for: Look along the engine breather hose for cracks or perished rubber past the black sleeve, and ask for the recall record.

Why it matters: MLIT recall 5350 (14 July 2023) covers 289,827 Note (DAA-HE12), 25,085 Note (DAA-SNE12) and 66,190 Kicks (6AA-P15) built between 25 Aug 2016 and 6 Oct 2020. The notification states that where the hose cracks the engine may fail to start and the motor may stop while driving, leaving the car unable to move.

Sources: 1

Broken or rusty front springs

Safety risk

2012–2019 · Suspension and steering

What to look for: Look with a torch at the bottom of each front spring for rust, flaking paint or a broken coil.

Why it matters: MLIT recall 4481 (12 April 2019) covers 500,523 Note (DBA-E12), 50,494 (DBA-NE12), 185,206 e-POWER (DAA-HE12) and 9,149 (DAA-SNE12) built 25 July 2012 to 1 Feb 2019 - one of the largest single-model Japanese campaigns on a car common on New Zealand lots. The notification states the spring shape lets it move against the seat, the paint wears off, the spring corrodes and in the worst case fractures.

Sources: 1 2

Cruise control software fault

Safety risk

2017–2022 · hybrid · Hybrid and EV

What to look for: Check the steering wheel for Intelligent Cruise or ProPILOT buttons, and if fitted, ask for the software update record.

Why it matters: MLIT recall 5352 (14 July 2023) states that the motor output control program in the vehicle control module of e-POWER and electric models is deficient, and that after a specific input immediately following the end of a cruise-control run the car may accelerate unintentionally. The Japanese filing covers 88,183 plus 10,189 Note E12 e-POWER, 35,842 plus 7,511 Note E13, 25,751 plus 7,041 Note Aura and 66,190 Kicks.

Sources: 1

Loose engine mount bolts fault

Safety risk

2020–2021 · hybrid · Engine

What to look for: Ask for the recall record, listen for a knock at idle or pulling away, and look underneath for engine rub marks.

Why it matters: MLIT recall 4970 (11 June 2021) covers 26,754 Note (6AA-E13) and 567 (6AA-SNE13) built 12 Nov 2020 to 10 March 2021. The notification states the bolts were fitted incorrectly, can loosen and break, the engine then tips and contacts the front suspension member, and in the worst case the driveshaft pulls out and the car cannot be driven.

Sources: 1 2

Hybrid battery fuse fault

Costly if missed

2018–2020 · hybrid · Hybrid and EV

What to look for: Check no warning light stays on when switched to Ready, and ask for the battery fuse recall record.

Why it matters: MLIT recall 5240 (2 December 2022) covers 4,856 NISMO S Note (DAA-HE12) built 21 Aug 2018 to 28 July 2020. The notification states the internal fuse specification in the lithium-ion battery is wrong for the way the car is driven, degradation is accelerated, and in the worst case the fuse blows, a warning lamp lights, power to the motor stops and the car cannot be driven.

Sources: 1 2

Low beams going off with fogs

Minor

2020–2021 · hybrid · Paperwork

What to look for: Check the low beams stay on with adaptive beam and fog lights on and the switch at the parking position.

Why it matters: MLIT recall 4971 (11 June 2021) covers 11,317 Note (6AA-E13) built 12 Nov 2020 to 15 Feb 2021. The notification states the body control module program is deficient and the low beam extinguishes in that switch combination, so the car does not meet Japanese headlamp regulation Article 32. The same behaviour is a lighting-compliance problem for a New Zealand warrant of fitness.

Sources: 1 2

Air con not cooling

Minor

2022–2023 · hybrid · Interior and air con

What to look for: Check the air con blows properly cold at the centre vents on max and stays cold for several minutes.

Why it matters: Nissan's service campaign of 29 September 2023, filed with MLIT, covers Note (6AA-E13, 6AA-SNE13), Note Aura (6AA-FE13, 6AA-FSNE13), Serena (6AA-GC28, 6AA-GFC28) and Kicks (6AA-RP15, 6AA-SNP15) built between 2 Dec 2022 and 12 May 2023.

Sources: 1

Got a question about a Nissan Note e-POWER? Ask Credov: a noise, a warning light, a part or how to fix it.

Also check on every car

On top of the faults above, every Credov inspection covers the basics: fuel smell, leaks or filler rust, engine oil leaks, power steering fluid leak, drive belt cracks or squeal, rust underneath: chassis and mounts, engine mounts, engine oil level and colour, coolant level, colour and leaks, head gasket failure signs, cold start: rattle, knock or smoke, rough or hunting idle, engine running hot on gauge, gearbox or diff oil leak, swapped gearbox without lvv and more.

Other Nissan models

Researched by Credov from manufacturer recalls and service bulletins, owner reports and workshop sources. Repair prices are typical ranges, not quotes. See also fault codes and repair costs.